Jump-start Your Leadership and Team Performance

Jump-start Your Leadership and Team Performance

Executives, leaders, and managers are facing tough decisions as we return to work. Newly appointed and seasoned leaders must assess their teams, find the gaps, and fill open positions. Adding to the complexity is the critical task of identifying those who would be better served in a different capacity, often times outside the team or organization. This requires an intricate balance of confidence and humility, as well as skillful communication. The first few weeks are crucial to build trust, learn, and evaluate, even if you are not new to your role. You see, the pandemic has changed us: we’ve adapted and grown, our perspectives have been altered, and for some, our values have shifted. In a recent Pew Research survey of Americans regarding their experience with the pandemic, almost 90% of the 9,220 who responded reported at least one negative change and 73% have experienced an “unexpected upside.” According to Pew, “Most have experienced these negative impacts and silver linings simultaneously: Two-thirds (67%) of Americans mentioned at least one negative and at least one positive change since the pandemic began.” When analyzing the data, they found that Americans were affected in a variety of different ways, both positive and negative, and there was no “typical experience.” As we return to work, we are returning as a new team. We are new leaders, managers, employees, and teams. By asking the right probing questions and actively listening you can jump-start your leadership and team performance. Beyond “The Great Resignation” According to research by Microsoft, 41% of the entire workforce has or may make a change this year. This includes the 4...
How Do You Define Freedom?

How Do You Define Freedom?

When you hear or read the word “freedom,” what is the first thing that comes to mind? In the US, the 4th of July marks the anniversary of thirteen colonies declaring independence from Britain. They gained their freedom from British rule and government. In contrast, Canada Day, celebrated on the 1st of July, marks the anniversary of four separate colonies uniting into a single dominion with the British Empire. They gained their freedom to. Both holidays celebrate freedom, but from very different perspectives. One is freedom from, and the other, freedom to. But is it really a matter of perspective? The words freedom, free will, and liberty are frequently used interchangeably. However, according to Wendy Hui Kyong Chun, Ph.D, author of Control and Freedom: Power and Paranoia in the Age of Fiber Optics (MIT, 2006), there is significant difference: Liberty is linked to human subjectivity; people have (or have not) liberty. Free will is the quality of being free from control. Freedom can exist within a state of liberty: a person can be liberated but not experience freedom. Just as control differs from discipline, freedom differs from liberty. And then there is the matter of negative liberty (or negative rights) and positive liberty (or positive rights.) In Two Concepts of Liberty, Isaiah Berlin wrote that “I am slave to no man,” as an example of negative liberty, and “I am my own master,” as an example of positive liberty.   How do you experience freedom and liberty? Are you your own master? Defining Freedom Consider how you may have defined freedom pre-pandemic. Was it a feeling? Was it an...
Leadership, Trauma, and Recovery

Leadership, Trauma, and Recovery

The way we live and work has changed dramatically the past year, upending our routines, our identities, and for many, our sense of security. The trauma of job insecurity, health insecurity, major intergenerational loss, and culture assaults leave us reeling and impact our productivity. Leaders are concerned about their employee’s well-being and safety. Traditionally, when employees share or demonstrate a need for assistance, we rely on our human resources department (or representative) to step in. However, leaders and managers who are able to work with HR and their employees through trauma recovery are of greater help to those they lead —and their entire organization. The Catalyst for Change It’s no wonder that reports of anxiety, depression, and post-traumatic stress disorder (PTSD) are on the rise. Experiencing violence (as a victim or witness), a serious illness, or the death of a loved one can trigger post-traumatic stress. Unfortunately, fear, misunderstanding, and lack of trust prevent many employees from seeking assistance or even reporting events. Trauma can impact anyone. Great leaders recognize this. They understand that how we manage trauma can define our life. The best leaders share openly about their own struggles, how they manage uncertainty, and are able to engage others to share their story. Why? Individual wellbeing matters in every organization, small or large. When leaders and managers are equipped to treat everyone with care and compassion, everyone benefits. In Posttraumatic Growth: Theory, Research, and Applications, (Routledge, 2018), authors Richard G. Tedeschi, Jane Shakespeare-Finch, Kanako Taku, and Lawrence G. Calhoun share their research on trauma and how leaders can help traumatized people recover. According to Tedeschi, “…despite the misery...
Inspirational Leadership

Inspirational Leadership

What does inspirational leadership look like in your organization? Let me ask: what impact do inspiring leaders have on performance, both organizationally, and at an individual level? Consider this: while an employee’s mindset is important to their overall performance, without support from their leadership, even the most committed and motivated employee may not reach their potential. This became very clear during the pandemic, as studies now find. When uncertainty and anxiety are high, employees must have clear expectations and emotional support. Unfortunately, some leaders have risen to the top through marketing or hype. They sway others to do as they ask (or command) with a lack of genuine concern for their well-being. As a result, there is a large degree of distrust and reluctance. Conversely, inspiring leaders take action because of their care and concern for others. You see, inspirational leadership is not about being in charge, it’s about taking care of those in our charge. While rank or title may indicate leadership authority, they are not indicators of leadership ability. Inspirational Leadership Can Be Developed Inspiring leaders are often described by their innate traits, strengths, or title. Fundamentally, inspirational leadership is the ability to positively influence and/or motivate others. In today’s world, inspirational leadership is about connection: connecting with those you lead in ways that are meaningful to them. You see, the relationships you create determine your abilities as an influencer. If you build trust and practice empathy in your relationships, you’ll create higher-quality connections. This may sound simple, but it poses certain challenges that require nuance and practice. Fortunately, we can develop inspirational leadership. At the core...
Gender Equity at Work

Gender Equity at Work

How do you ensure gender equity at work? To be sure, making our way through the pandemic has required real focus; for many leaders, keeping the lights on has been priority one. And yet, I’ve noticed that great leaders have managed to reach the light at the end of the tunnel without losing sight of the gender gap. They understand the advantages of inclusivity and gender equity. Unfortunately, they remain the exception, rather than the norm. Consider this: prior to the pandemic, the percentage of men and women employed in the U.S. was almost equal, and yet the ranks of leadership remained male-dominated. Women remain underrepresented in positions of power and status. The highest-paying jobs are the most gender-imbalanced as organizational barriers and managerial actions limit opportunities for even the most promising women. In the new book Glass Half-Broken, authors Colleen Ammerman and Boris Groysberg share their research on the gender gap. They reveal how women are squeezed from the leadership pipeline through their entire careers, and for a wide variety of reasons. According to the authors, “The gender imbalance at the top still remains, even in many women dominated industries such as health care and education, where men are still more likely to be found in leadership and executive roles.” Fortunately, many organizations have made great progress in bridging the gender gap. They fairly value the capabilities and contributions made by women. Why? Successful Gender Equity Successful organizations—and leaders—understand that gender equity at work is advantageous for everyone. Here are just a few of the advantages: Improved thinking and decisions. Increased focus and innovation. Greater access to talent....
Get Your Career Mojo On!

Get Your Career Mojo On!

How is your career mojo? Navigating a return to work after a long absence can be daunting, especially if it requires securing a new position. Typically, most people rely on networking as a common strategy. However, with so many workers, managers, and leaders furloughed or laid off, the competition can be fierce. Add to that bias about long-term unemployment, and even great mojo can take a hit. There remains in our culture a stigma about long-term unemployment. This is especially true for the more mature knowledge workers who internalize self-blame or stigmas. Left unchecked, long-term unemployment can suck the air out of our spirit. When this happens our mojo becomes a no go, or as Marshall Goldsmith coined it, “nojo.” According to Goldsmith, nojo occurs when we become dispirited and confused. This is happening right now with two common mistakes: waiting for the facts to change, and looking for logic in all the wrong places. As a result, we get stuck, and stay stuck. Fortunately, there is action we can take to navigate a successful return to work. Avoid Mojo Traps Waiting for the facts to change. When we experience a setback, such as a loss of a job, it’s not uncommon to wait for the facts to change into something more to our liking. Similarly, when we are given the choice between two undesirable options, we’ll often choose neither. But, in a rapidly changing world, such inaction can be akin to moving backward. Instead, consider what action you would take if you knew the situation would not change. Ask yourself, “Which path do I choose?” Looking for logic...