The Under-Management Epidemic

Are you part of the under management epidemic, or are you a truly engaged manager? A recent survey reports 9 out of 10 managers are providing insufficient oversight – a problem that consultant Bruce Tulgan calls the “under-management epidemic.” Ten years ago, research from Rainmaker Thinking, Inc., confirmed an epidemic of workplace under-management. The firm’s ongoing study reveals that under-managing remains rampant. A full 90% of all leaders and managers do not provide direct reports with sufficient guidance, support and coaching. Under-managing occurs when leaders with supervisory authority fail to regularly and consistently provide employees with five vital management basics: Clear statements of broad performance requirements and specific expectations Support and guidance regarding resources necessary to meet requirements and expectations Accurate monitoring, measurement and documentation of individuals’ actual performance Regular candid feedback about actual performance Rewards and penalties distributed in proportion to actual performance Managers report several reasons for failing to provide consistent management basics (in decreasing order): Lack of time (largely due to non-managerial responsibilities and increased spans of control) Lack of sufficient training in the best practices, tools and techniques of effective supervision, management and leadership Lack of sufficient resources and support – a function of increased productivity requirements and tight budgets Constantly changing priorities Logistical constraints (i.e., remote locations, different schedules, language or cultural barriers) Energy and Time Drains Here’s how most managers spend their time: Attending Too Many Mediocre Meetings. If you’re like most managers, your No. 1 time suck is meetings. o People fill seats without any purpose. Then they sit there, waiting for something to come up that falls within their domain. They’d...